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- May 31, 2021
- 5 min
Sellers, Marketers, Makers -- Innovation's Ancestry
“In many cases there are times when an invention is technologically possible –- and in which it may indeed appear necessary, as the...


- May 11, 2021
- 7 min
API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs....


- Apr 5, 2021
- 6 min
TBM: Running your Practice, Part 3 -- Risk of Stasis
"The Hare darted almost out of sight at once, but soon stopped and, to show his contempt for the Tortoise, lay down to have a nap."...


- Mar 12, 2021
- 4 min
TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...


- Mar 9, 2021
- 4 min
TBM: Running your Practice, Part 1 -- Structural Competency
“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say...


- Feb 23, 2021
- 5 min
Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.


- Feb 5, 2021
- 4 min
Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...


- Dec 2, 2020
- 4 min
Interviews and Seuss -- Mutual Transparency
And Sally and I did not know what to say. Should we tell her The things that went on there that day? Should we tell her about it? Now,...


- Nov 4, 2020
- 3 min
IDC Tech Trends: Are you covering them?
The IDC 2021 IT predictions have been getting a lot of press lately. Per their usual, the insights are thoughtful, profound, and quite...


- Oct 30, 2020
- 4 min
The Day of the Dead; Remembrance of Acquaintance
Dia de los Muertos. The Day of the Dead. We arrive there after Halloween blows out its candle at midnight, after we shuddered in fear and...