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Nexus of Familiar to Unfamiliar
"If you can see your path laid out in front of you step by step, you know it's not your path. Your own path you make with every step you take. That's why it's your path." Joseph Campbell* Our life journeys are not linear. They wend along the road responding to personal, professional, and environmental dynamics. Our singular stories, epic to only ourselves, weren’t documented in ancient tablets or Gutenberg’s press. Yet, we created and lived tales of adaptation an
24 hours ago6 min read


Miracle Workers
Craigger Brown's statue "Warmth of Enlightenment," courtesy of Lions Club Alabama. “Language grows out of life, out of its needs and experiences, its joys and sorrows, its dreams and realities... thus the learning of language was coincident with the acquisition of knowledge.” Anne Sullivan Macy attrib. preserved in the Disability History Museum Artificial Intelligence has neither biological eyes nor ears. Not even touch for that matter. But there is grea
Dec 127 min read


Small Businesses, Discovered Dreams
That small town baker is not considered a major player or contributor to the AI evolution. And that is a mistake. A small business owner’s foray into AI is the manifestation of an innovator.
Nov 265 min read


Stolen Words, Neglected Duty
Inspiration of a Muse or abdication to a robot, our AI to human relationships are evolving, and we expect too little of ourselves iin this ambitious alliance.
Nov 147 min read


Sellers, Marketers, Makers -- Innovation's Ancestry
“In many cases there are times when an invention is technologically possible –- and in which it may indeed appear necessary, as the telescope may have -- but without a market the idea will not sell, and in the absence of the technical and social infrastructure to support it, the invention will not survive.” [emphasis added] James Burke, Connection s (1978) His aim was historical research; but our lens focuses on the firm -- the place you dwell (mentally and physically)
May 31, 20216 min read


API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs. When you walk into a library for the first time, you are intimidated. However beautiful, the atmosphere is daunting, everything from imposing architectures to crowded old shelves. Conversations are whispers. Or ought to be. I've walked into small-town libraries whose unassuming, on-hand collection is less than 500 contemporary books. An
May 11, 20217 min read


TBM: Running your Practice, Part 3 -- Risk of Stasis
" The Hare darted almost out of sight at once, but soon stopped and, to show his contempt for the Tortoise, lay down to have a nap. " Aesop's Fables We grew up and learned the adage, "Slow and steady wins the race.'' But in our digital environment we can't be slow. Was the lesson an anachronism? Not really. There's something deeper, at the heart of the fable -- beware overconfidence; don't lie down. Never be arrogant. That is time expended when it should be inve
Apr 5, 20216 min read


TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...
Mar 11, 20214 min read


TBM: Running your Practice, Part 1 -- Structural Competency
“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say that the best engagements are when consultants and clients learn from each other. They implicitly coach each other. That CIO’s quote is at the heart of TBM – Technology Business Management. The mindset of combined technical rigor and business orientation is the gut instinct for every leader and professional in the best firms, as they juggle mul
Mar 9, 20214 min read


Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.
Feb 22, 20215 min read

