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Sellers, Marketers, Makers -- Innovation's Ancestry
“In many cases there are times when an invention is technologically possible –- and in which it may indeed appear necessary, as the...
May 31, 20216 min read


API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs....
May 11, 20217 min read


TBM: Running your Practice, Part 3 -- Risk of Stasis
"The Hare darted almost out of sight at once, but soon stopped and, to show his contempt for the Tortoise, lay down to have a nap."...
Apr 5, 20216 min read


TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...
Mar 11, 20214 min read


TBM: Running your Practice, Part 1 -- Structural Competency
“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say...
Mar 9, 20214 min read


Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.
Feb 22, 20215 min read


Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...
Feb 5, 20214 min read


Interviews and Seuss -- Mutual Transparency
And Sally and I did not know what to say. Should we tell her The things that went on there that day? Should we tell her about it? Now,...
Dec 2, 20204 min read

