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May 11, 20217 min read
API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs....
Apr 5, 20216 min read
TBM: Running your Practice, Part 3 -- Risk of Stasis
"The Hare darted almost out of sight at once, but soon stopped and, to show his contempt for the Tortoise, lay down to have a nap."...
Mar 12, 20214 min read
TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...
Feb 23, 20215 min read
Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.
Feb 5, 20214 min read
Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...
Mar 15, 20196 min read
Cracks in the Ice: Your Responsibility to Save the Day
If you’ve lived in the north, the March thaw couldn’t come soon enough. Where I grew up, it was usually in April. Prior to the “mud...
Feb 6, 20195 min read
Talent Management; Innovation Management
“Why do you want to join the force?” “To protect the property and citizenry of –" “Ah, don't waste my time with that bull----”...
Jan 29, 20197 min read
Product Manager as Maestro
“The conductor’s role in the process is to guide the orchestra to find the essential in the new field. This may mean different kinds of...
Jan 12, 20195 min read
Carpetbags of Versatility
"Times and conditions change so rapidly we must keep our aim constantly focused on the future." Walt Disney When you assume your leading...
Nov 21, 20186 min read
The HMS Beagle and You
"Taxonomy was Darwin’s foundation,” wrote biologist Mary Winsor. It demands your artistic creativity and your scientific curiosity. Yo