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- May 11, 2021
- 7 min
API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs....


- Apr 5, 2021
- 6 min
TBM: Running your Practice, Part 3 -- Risk of Stasis
"The Hare darted almost out of sight at once, but soon stopped and, to show his contempt for the Tortoise, lay down to have a nap."...


- Mar 12, 2021
- 4 min
TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...


- Feb 23, 2021
- 5 min
Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.


- Feb 5, 2021
- 4 min
Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...


- Mar 15, 2019
- 6 min
Cracks in the Ice: Your Responsibility to Save the Day
If you’ve lived in the north, the March thaw couldn’t come soon enough. Where I grew up, it was usually in April. Prior to the “mud...


- Feb 6, 2019
- 5 min
Talent Management; Innovation Management
“Why do you want to join the force?” “To protect the property and citizenry of –" “Ah, don't waste my time with that bull----”...


- Jan 29, 2019
- 7 min
Product Manager as Maestro
“The conductor’s role in the process is to guide the orchestra to find the essential in the new field. This may mean different kinds of...


- Jan 12, 2019
- 5 min
Carpetbags of Versatility
"Times and conditions change so rapidly we must keep our aim constantly focused on the future." Walt Disney When you assume your leading...


- Nov 21, 2018
- 6 min
The HMS Beagle and You
"Taxonomy was Darwin’s foundation,” wrote biologist Mary Winsor. It demands your artistic creativity and your scientific curiosity. Yo