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Sellers, Marketers, Makers -- Innovation's Ancestry
“In many cases there are times when an invention is technologically possible –- and in which it may indeed appear necessary, as the...
May 31, 20215 min read


API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs....
May 11, 20217 min read


TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...
Mar 12, 20214 min read


TBM: Running your Practice, Part 1 -- Structural Competency
“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say...
Mar 9, 20214 min read


Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.
Feb 23, 20215 min read


Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...
Feb 5, 20214 min read


Two Weeks?!! Embracing Architecture within Agile
Two weeks -- the duration of most Agile sprints in companies today. It’s also the length of time that each reno phase was promised to...
Oct 13, 20206 min read


Sharks, Cuts, and Fields... Inspiration for Digitization
"The film is made in the editing room. The shooting of the film is about shopping…. get all the ingredients together, and you've got to...
Aug 10, 20207 min read


Problem-Solving: The Sleuth, the Scribe, and the Dog
“I am conscious myself of a weight at my heart and a feeling of impending danger—ever present danger, which is the more terrible because...
Apr 5, 20196 min read


Enterprise Changers -- from Weakness to Strength
"An arch consists of two weaknesses which, leaning one against the other, make a strength.” Leonardo Da Vinci I would never characterize...
Mar 26, 20196 min read