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Sellers, Marketers, Makers -- Innovation's Ancestry
“In many cases there are times when an invention is technologically possible –- and in which it may indeed appear necessary, as the telescope may have -- but without a market the idea will not sell, and in the absence of the technical and social infrastructure to support it, the invention will not survive.” [emphasis added] James Burke, Connection s (1978) His aim was historical research; but our lens focuses on the firm -- the place you dwell (mentally and physically)
May 31, 20216 min read


API Stewards -- Software Guardians of What's to Come
Libraries connect people. With knowledge. Through the pages of books. You integrate knowledge. With software. Through the gates of APIs. When you walk into a library for the first time, you are intimidated. However beautiful, the atmosphere is daunting, everything from imposing architectures to crowded old shelves. Conversations are whispers. Or ought to be. I've walked into small-town libraries whose unassuming, on-hand collection is less than 500 contemporary books. An
May 11, 20217 min read


TBM: Running your Practice, Part 2 -- Levels of Maturity
Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...
Mar 11, 20214 min read


TBM: Running your Practice, Part 1 -- Structural Competency
“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say that the best engagements are when consultants and clients learn from each other. They implicitly coach each other. That CIO’s quote is at the heart of TBM – Technology Business Management. The mindset of combined technical rigor and business orientation is the gut instinct for every leader and professional in the best firms, as they juggle mul
Mar 9, 20214 min read


Give the People What They Want -- Customer Journeys are Customer Centricity
Something else was not born yesterday -- the customer-centric enterprise.
Feb 22, 20215 min read


Coming of Age, Recursive Adaptation
"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...
Feb 5, 20214 min read


Two Weeks?!! Embracing Architecture within Agile
Two weeks -- the duration of most Agile sprints in companies today. It’s also the length of time that each reno phase was promised to Walter Fielding. Walter was the character that Tom Hanks played in the decades-old comedy The Money Pit. Trying to maintain sanity in their lives and their relationship, he and his partner Anna (Shelley Long) waded through the project from hell. "Two weeks?!!" Walter screamed in exasperation. Bludgeoned into reality, he found that “two weeks”
Oct 13, 20206 min read


Sharks, Cuts, and Fields... Inspiration for Digitization
"The film is made in the editing room. The shooting of the film is about shopping…. get all the ingredients together, and you've got to...
Aug 10, 20207 min read


Problem-Solving: The Sleuth, the Scribe, and the Dog
“I am conscious myself of a weight at my heart and a feeling of impending danger—ever present danger, which is the more terrible because...
Apr 5, 20196 min read


Enterprise Changers -- from Weakness to Strength
"An arch consists of two weaknesses which, leaning one against the other, make a strength.” Leonardo Da Vinci I would never characterize...
Mar 26, 20196 min read

