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Where do we stand now? Are we on the podium awaiting our bronze or silver or gold medal? Are we managing our Information Technology area...

“The best CIOs are GM’s of the most complex business within a business,” he said. And he was a terrific CIO. You’ll hear me often say that the best engagements are when consultants and clients learn from each other. They implicitly coach each other. That CIO’s quote is at the heart of TBM – Technology Business Management. The mindset of combined technical rigor and business orientation is the gut instinct for every leader and professional in the best firms, as they juggle mul

Something else was not born yesterday -- the customer-centric enterprise.

"Harvey was a very adaptable person, with a keen eye and ear for every face and tone about him." Rudyard Kipling, Captains Courageous In...

And Sally and I did not know what to say. Should we tell her The things that went on there that day? Should we tell her about it? Now,...

The IDC 2021 IT predictions have been getting a lot of press lately. Per their usual, the insights are thoughtful, profound, and quite...

Dia de los Muertos. The Day of the Dead. We arrive there after Halloween blows out its candle at midnight, after we shuddered in fear and...

Remote work is not It is not a "pioneering"

Two weeks -- the duration of most Agile sprints in companies today. It’s also the length of time that each reno phase was promised to Walter Fielding. Walter was the character that Tom Hanks played in the decades-old comedy The Money Pit. Trying to maintain sanity in their lives and their relationship, he and his partner Anna (Shelley Long) waded through the project from hell. "Two weeks?!!" Walter screamed in exasperation. Bludgeoned into reality, he found that “two weeks”

"The film is made in the editing room. The shooting of the film is about shopping…. get all the ingredients together, and you've got to...